Sue Pfohl is a tireless professional. She can spot a warped basement wall when your home-visions blind you. She's no-nonsense in negotiating price and was there at the inspection when we had to be at work. All documentation was simple and orderly. She guides you through the process and advocates for you every step of the way. She's incredibly responsive and replies to texts, emails, and calls immediately. She earned our trust and confidence. She's nice, too. It was a pleasure to work with her.